The 16th Int'l Conference on Management and Service Science(MASS 2026)

About The 16th Int'l Conference on Management and Service Science(MASS 2026)

The 16th Int'l Conference on Management and Service Science(MASS 2026)
July 20-22, 2026 Chengdu, China
Website：https://www.academicx.org/MASS/2026/
Date：July 20-22, 2026
Venue：Chengdu, China
Email：contact10@academicx.org
Index: CNKI

🌏 Conference Background
The 16th Int'l Conference on Management and Service Science (MASS 2026) will be held during July 20-22, 2026 in Chengdu, China. This Conference will cover issues on Management and Service Science. The aim of MASS 2026 is to provide a stage for researchers, engineers, academicians as well as industrial professionals from all over the world to present their latest research results and advanced research methods.

📝 Call For Papers
The 16th Int'l Conference on Management and Service Science (MASS 2026) will be held during July 20-22, 2026 in Chengdu, China. You are invited to submit papers and participate in our academic exchange.

Topics: The conference is soliciting state-of-the-art research papers in the following areas of interest:
Artificial Intelligence in Service Management
Service Innovation and Design
Digital Transformation in Service Industries
Sustainable Service Management
Human-Centered Service Design
Service Quality and Customer Satisfaction
Data-Driven Management
Cloud Computing for Service Delivery
Servitization of Manufacturing
Crisis Management in Services
E-commerce and Online Services
E-Government
Customer Relationship Management (CRM)
Robotics and Automation in Services
Supply Chain Management in Services
Employee Experience and Engagement
Service Operations Management
Omnichannel Service Delivery
Social Media in Service Management
Ethical and Inclusive Service Practices
Knowledge Management in Services
Blockchain in Service Management
Gig Economy and On-Demand Services
Experience Economy
Virtual Reality (VR) and Augmented Reality (AR) in Services
Cybersecurity in Service Management
📍 Attendance Methods
1.Regular Attendance ( No Submission Required )
You're also welcome to attend our conference (without submitting full paper or abstract)
2.Abstract submission
Submit abstract ( Regular Attendance + Abstract + Presentation )
You are welcome to submit abstract for oral presentation or poster presentation.
3. Full Paper submission
Submit full paper ( Regular Attendance + Paper Publication + Presentation )
You are invited to submit papers and participate in our academic exchange. One author will be invited to make an oral presentation and the paper will be published by peer-reviewed open access journal.

📞 Contact Us
Email: contact10@academicx.org
Whatsapp: +8618672346485
Tel: +86 15527426990
QQ: 1349406763
WeChat: 3025797047 / 15527426990
Official Account: Academic Communications